Newport Pleasure
Built and maintained the digital home of America's #1 menthol cigarette brand — an enterprise-scale AEM implementation delivering personalized content experiences to millions of verified adult consumers.
Digital Product Producer · Winston-Salem, NC
Content Operations , Web Development , Digital Experience
I'm Eric Franklin, a Full-Stack Web Producer based in Winston-Salem, North Carolina. With 5 years of Adobe Experience Manager expertise and a background spanning WordPress and IBM WebSphere Portal, I bridge the gap between elegant design and enterprise-scale content management — asking why before asking how.
Built and maintained the digital home of America's #1 menthol cigarette brand — an enterprise-scale AEM implementation delivering personalized content experiences to millions of verified adult consumers.
Designed and developed the digital presence for one of the world's most iconic cigarette brands — delivering a bold, brand-true experience through an AEM-powered platform built for global scale.
Developed and maintained the digital experience for Camel Snus — a smokeless tobacco brand requiring age-gated content delivery and seamless product storytelling, all built and managed within AEM.
Contributed to the design and development of one of the largest online soccer retailers in the US — crafting intuitive shopping experiences and managing content operations through IBM WebSphere Portal.
Helped build and manage the digital experience for America's #1 vape brand — delivering age-gated, compliance-driven content to adult consumers through an enterprise AEM platform.
Supported the digital presence for one of America's most recognized smokeless tobacco brands — managing content operations and consumer-facing experiences within AEM.
UX research · Wireframing · Prototyping · Usability testing · Design critique
JavaScript · HTML5 · TypeScript · CSS / animation · Performance · Accessibility
Brand strategy · Logomark · Color systems · Typography · Digital
Adobe Workfront · Jira · Azure DevOps (ADO) · Agile & Scrum · Sprint planning · Ticket management · Cross-team collaboration · Stakeholder reporting
Content authoring · Digital publishing · Site governance · SEO implementation · Content modeling · Workflow management · Quality assurance · Analytics & reporting
Competitive analysis · Information architecture · Stakeholder alignment
Adobe Experience Manager (AEM) · AEM Sites · AEM Assets & DAM · AEM Cloud Service · WordPress · IBM WebSphere Portal · Component authoring · Multi-site management · Headless CMS
— Specialized expertise
With 5 years of hands-on Adobe Experience Manager experience, I've built and maintained enterprise content experiences that scale. From component development and DAM workflows to multi-site management — delivering solutions that perform at enterprise scale.
Current role · Enterprise-scale implementation
Sites · Assets · DAM · Cloud Service
AEM · WordPress · IBM WebSphere Portal
End-to-end authoring & architecture
Multi-site · Multi-language · Headless
Component libraries & design systems
Fields marked with an asterisk are required.